TRUSTWAVE SERVICES

Digital investigation for complex incidents.

TRUSTWAVE combines digital evidence review, fraud intelligence, case documentation and applicable blockchain analysis into a structured investigation workflow.

01 / CORE SERVICES

What TRUSTWAVE can help document and analyze.

Services are built around available evidence and the specific circumstances of each reported incident.

01

Scam & Fraud Investigation

Structured review of reported scam and fraud incidents, including communications, transaction records, online activity and other available digital clues.

02

Digital Evidence Analysis

Organization and review of screenshots, messages, documents, account information and other material relevant to the case.

03

Blockchain & Transaction Tracing

Examination of publicly visible blockchain transactions, wallet activity and transaction relationships where applicable.

04

Online Fraud Intelligence

Research of publicly available digital information that may help establish context around a reported incident.

05

Case Documentation

Structured records containing incident details, evidence references, timelines, status information and investigative notes.

06

Incident Response Guidance

Practical guidance on preserving evidence, documenting events and organizing information for appropriate next steps.

02 / COMBINED CASE ANALYSIS

One incident can involve multiple digital trails.

A single case may contain payment activity, online conversations, account information and other evidence. These pieces can be organized into one investigation record.

Evidence can be organized by:

✓ Transaction records and payment information
✓ Screenshots, messages and communication history
✓ Relevant websites and publicly available profiles
✓ Blockchain transactions where applicable
✓ A chronological incident timeline

The result

Instead of scattered information, the case is represented as a structured record that can be reviewed, updated and maintained over time.

This can make it easier to identify what is known, what remains uncertain and what additional information may be useful.

03 / SERVICE WORKFLOW

Every case follows a structured workflow.

The workflow helps keep the investigation organized from the initial report through ongoing case updates.

01

Submit

Provide the incident details and available evidence.

02

Review

Information is organized into a structured case record.

03

Analyze

Relevant digital information is examined where applicable.

04

Update

Relevant status and findings can be recorded in the case timeline.

TRUSTWAVE does not guarantee recovery of funds, assets or accounts. Investigation outcomes depend on available evidence, circumstances of the incident and the actions of relevant third parties.

Have a case that needs documentation?

Start by submitting the facts and evidence you currently have.

Start a Case